Effective Date: July 10, 2024
At Forward Ray, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, mailing address, company name.
- Account Information: Username, password, and other details when creating an account.
- Business Information: Company name, job title, business needs, and other details relevant to your interaction with our services.
- Browsing Information: IP address, browser type, device information, cookies, and usage data related to your visits to our website.
2. How We Use Your Information
We use the information collected to:
- Provide Services: Facilitate the provision of supply chain management services, including 3PL operations, procurement, and quality assurance.
- Improve Our Website: Analyze website usage data to improve user experience and optimize content.
- Communicate: Send newsletters, updates, and promotional materials if you opt-in to receive them, and respond to inquiries or requests.
- Legal Compliance: Ensure compliance with applicable laws and regulations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
- Service Providers: With third-party vendors and partners who assist us in operating our business, such as IT support, marketing services, or payment processors.
- Legal Requirements: If required by law or in response to a legal request, such as a court order or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.
4. How We Protect Your Information
We take the security of your information seriously and implement reasonable security measures, including encryption, secure servers, and access controls, to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to certain conditions.
- Opt-out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us using the details below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These may include:
- Essential Cookies: Necessary for the functioning of the website.
- Analytics Cookies: Used to gather data on website usage to improve performance.
You can control cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our site.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies.
8. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@forwardray.com